In response to concerns around COVID-19, our Midland office is working remotely until the office re-opens. During this time, please e-mail us at firstname.lastname@example.org for questions regarding your account and we will respond as soon as we are able. Thank you.
Communicating With Our Interest Owners
We value our relationships with our oil and gas interest owners. Your assets are an important component of our business and we appreciate and respect our partnership. Our goal is to provide a high level of service, including clear communication and access to timely and accurate information.
The Owner Relations Group is committed to providing the highest level of service, in a professional, timely and accurate manner. We strive to ensure effective communication with our owners by making analysts available to answer phone calls during regular business hours, a distribution email address, a local phone and fax number and a toll-free hotline.
Our goal is to acknowledge each inquiry within 1-3 business days, and follow-up with a complete response as soon as we are able.
The Owner Relations Group values each interest owner and is committed to earning and maintaining their trust. Each inquiry is important to us and we work hard to provide timely, helpful responses.